Navigating Benefits Communication:
Understanding Employee Needs and Preferences
We surveyed full-time employees about their challenges in understanding their benefits package during open enrollment. Almost half (45%) of respondents struggled to find the information they needed, while 34% expressed dissatisfaction with the availability of support for their questions.
In our ongoing effort to support HR professionals, LegalShield conducted this survey to understand what employees want from employers regarding benefits communication. This study offers insights into employees’ perceptions of this process, reveals the gaps, and suggests ways to improve it.
Key Findings:
- Employees want clear and detailed information to understand and maximize their benefits.
- Employees prefer receiving benefits information throughout the year, not just during open enrollment.
- Employees favor specific communication methods, which are detailed in the study.
Please download the full study to discover how employers can enhance employee appreciation and utilization of company benefits, leading to higher job satisfaction.
For inquiries or further assistance, don’t hesitate to get in contact!
Download the Study